Refund Policy – Supreme Market
Refund Eligibility
You may request a refund only if you never received your product or if it does not function as described.
Once a product has been delivered or activated, refunds cannot be issued unless there is a genuine technical issue that has been verified and confirmed by our support team.
How to Request a Refund
To request a refund, please open a support ticket in our official Discord server.
Approved Refunds
If a refund is approved, it will be issued as store credit (a coupon) or as account balance on the Supreme Market website. Refunds are not returned to your original payment method.
Abuse and Chargebacks
Any attempt to abuse the refund system or submit fraudulent chargebacks may result in your account being permanently suspended from making future purchases.
Customer-Caused Issues
If an issue occurs due to your own actions—such as sharing your account, misusing the product, or violating the platform’s rules—you are not eligible for a refund or replacement.